1. Scope
This policy applies to the Nursery Narketplace website, marketplace accounts, vendor workspaces, order journeys, customer support and related services. Independent vendors may also process order information as necessary to fulfil purchases.
2. Information we collect
Depending on how you use the marketplace, we may collect account and contact details, delivery addresses, order and return information, vendor business details, product activity, support communications, device and security logs, cookie or session identifiers, and payment or payout references. Full card credentials are not stored by this application.
3. How information is used
Information is used to operate accounts, process orders, connect customers with vendors, arrange delivery, handle returns and refunds, calculate commissions and settlements, prevent misuse, provide support, send requested service communications, improve reliability, and comply with legal obligations.
5. Cookies and sessions
Essential cookies keep sessions secure, preserve carts, authenticate accounts, and protect forms. Disabling essential cookies may prevent checkout or account features from working. Optional analytics or advertising cookies should not be enabled without an appropriate consent mechanism.
6. Retention
Records are retained only as long as reasonably required for marketplace operations, dispute handling, fraud prevention, accounting, tax, security and legal requirements. Retention periods can differ by record type and applicable law.
7. Your choices and rights
You may review and update available profile information, manage addresses and notifications, and request access, correction or deletion where applicable. Some records may need to be retained for completed transactions, security, taxation or legal claims. Identity verification may be required.
8. Security
We use role-based access, vendor isolation, CSRF protection, secure sessions, encrypted transport, restricted administrative areas, audit records and bounded background workers. No internet service can guarantee absolute security; suspected account misuse should be reported promptly.
9. Children
The marketplace is not intended for children who cannot legally enter contracts or provide valid consent under applicable law. A parent or guardian should contact us if information was submitted inappropriately.
10. Policy changes
We may update this policy as services or legal requirements change. Material changes will be posted here with a revised effective date and, where appropriate, communicated through the service.
11. Contact
Privacy questions and rights requests may be sent to contact@nursery.local. Registered address: Chennai, India.